Important Administrative Information (IAI) is a quarterly mailing that delivers the latest news about Blue Cross Blue Shield of Massachusetts products and services to employers and consultants.
Current Editions:
What’s New for 2023
Choosing the right health plan is essential to attracting and retaining top talent. Effective January 1, 2023, and upon renewal, we’re enhancing our health plan offering to not only meet ongoing requirements but also the market demand to provide high-quality, more affordable coverage you expect from Blue Cross. Learn more.
Making It Easier for Members to Submit Claims
By June 30, 2022, we will roll out online claims submission capabilities for all of our members. Learn more.
Announcing Upcoming Webinars
We’re excited to announce upcoming webinars in our account webinar series, which allow your organization’s leadership and human resources teams to learn more about your health plan benefits from our subject matter experts. Learn more.
Let's Beat Flu. Again!
If your employees haven’t gotten their flu shot yet, now’s the time. It will help protect them and everyone around them from getting sick, especially young children and the elderly, who are the most at risk. Learn more.
Improving Care and Quality of Life for Select Members with Chronic Kidney Disease
We’re launching two new programs in early 2022 to improve the care and quality of life for select members diagnosed with chronic kidney disease. Learn more.
ASC Accounts 500+ Can Now Offer Members Access to Virtual Second Opinions
We’re collaborating with 2nd.MD, an independent company that provides members with a virtual second opinion. ASC accounts 500+ can now add 2nd.MD for a fee. Learn more.
Expanding Outreach to Collect Member Race, Ethnicity, and Preferred Language Information
As part of our ongoing effort to address inequities in health care, we have expanded our race, ethnicity and language data collection outreach to include a mailed survey. Learn more.
Making Primary and Mental Health Care More Accessible
As part of our ongoing commitment to creating an unparalleled consumer experience, we're collaborating with innovative providers that offer expanded models of care and simpler, more consumer-focused care delivery. Learn more.
We're Decreasing the Bill Lead-Time for Fully Insured Accounts
Effective January 2022, you’ll have 10 more days to make enrollment changes and for your payment to reflect on your next invoice, since we’ll be generating invoices 15 days prior to their due date, instead of the current 25 days. Learn more.
Update on Coverage Change for Infused, Injectable Medications Under the Medical Benefit, Effective January 1, 2022
We previously notified you that we planned to change the covered sites of service where members can have their infused or injectable medications administered. We’ve decided to make Site of Care a voluntary program rather than a requirement. Learn more.
Transparency in Coverage Rule (TCR) and Consolidated Appropriations Act (CAA)
We continue to actively plan our support of and compliance with the required capabilities for applicable provisions in both the Transparency in Coverage Rule and the Consolidated Appropriations Act. Learn more.