Important Administrative Information (IAI) is a quarterly mailing that delivers the latest news about Blue Cross Blue Shield of Massachusetts products and services to employers and consultants.
Updates to Blue 20/20 Member Website
We've refreshed the Blue 20/20 website, powered by EyeMed®´ Vision Care, an independent vision benefits company, to help our members more easily find information about their vision plan benefits. Learn more.
Additional Behavioral Health Coverage for Children and Adolescents
Beginning January 1, 2021, and effective upon account renewal, Blue Cross Blue Shield of Massachusetts will cover additional behavioral health services for children and adolescents. Learn more.
A Flu Shot Is Crucial for Members This Year
COVID-19 means it’s extra important for members to stay healthy during the flu season. Getting a flu shot is safe, and available at no cost* for members. It can also keep members out of the hospital at a time when others desperately need critical care. Learn more.
Personal Protective Equipment Assistance for Dental Blue®´ Providers
For dental services provided from June 1 to August 31, 2020, we’ll be reimbursing our Dental Blue providers in Massachusetts an additional $10 per covered visit. This new reimbursement will help our providers with personal protective equipment (PPE) costs as they returned to practice. PPE is essential to ensuring visits are safe for patients and providers alike. Learn more.
Introducing Our Account Webinar Series
You asked and we listened! Blue Cross Blue Shield of Massachusetts is excited to host live webinars, featuring subject matter experts and designed to help your organization’s leaders and human resources team learn more about your health plan benefits. Learn more.
Introducing Our Plan Comparison Tool
We’re excited to announce the launch of our updated plan comparison tool. With this tool, you can view and compare up to three plans including the corresponding SOB, SBC, and Benefit Change Fact Sheet (if applicable). Learn more.
Protect Your Organization from Wire Fraud
These best practices can help you identify potential wire fraud and protect your organization from fraudulent activity. Learn more.
Upcoming Changes to Opioid Coverage
We’re making several changes to our coverage of opioids. Effective April 1, 2021, we’ll cover Xtampza ER, and with this change, we’ll no longer cover OxyContin and Oxycodone ER, as of July 1, 2021. Also, we’re expanding our Pain Management Policy. Prescribers who don’t have an approved authorization for coverage of a member’s opioid medication must request authorization for that member’s medication before July 1, 2021. Oncologists, palliative care providers, and pain management specialists in the Blue Cross Blue Shield of Massachusetts network are exempt from this prior authorization requirement. Learn more.
Blue 20/20 Online HR Portal Adds Enrollment Management
We’ve expanded the Blue 20/20 HR portal, so new and existing accounts will soon be able to manage member and dependent enrollment online. Learn more.
Updates to Our Fitness Reimbursement
Effective as of January 1, 2020, we’ve added virtual fitness programs to our fitness reimbursement. We’ve also created an online reimbursement process to make it easier for our members to get rewarded. Learn more.
Benefits of Choosing Indigo for Your Massachusetts Paid Family Medical Leave (MA PFML) Plan
Beginning January 1, 2021, most employers in Massachusetts are required to provide paid family medical leave to their employees. You can opt out of the state plan and save valuable administrative resources by choosing a private plan through Indigo InsuranceTM Services, the preferred agency of Blue Cross Blue Shield of Massachusetts for ancillary insurance. Learn more.
Addressing Inequities in Health Care: Race and Ethnicity Data Collection on MyBlue
Effective January 1, 2021, as part of our ongoing effort to address inequities in health care, we’re updating the MyProfile section of MyBlue to encourage our members to share information about their race, ethnicity, and language preference with us. Learn more.
Dental Blue® 65 Plans Will Include Enhanced Dental Benefits
Effective January 1, 2021, Dental Blue® 65 plans will be expanded to include Enhanced Dental Benefits for at-risk members with qualifying medical conditions. We’ll provide eligible members with additional, condition-specific support. Learn more.