Blue Cross Blue Shield of Massachusetts' members have the option to obtain non-urgent medical care without an appointment for a limited set of services, including flu shots and treatment for colds and ear infections. These clinics, typically located in certain pharmacies around the state, can offer a more efficient setting for these types of care than a hospital emergency room, and can be more convenient than many doctors' offices because they are open during evening and weekend hours.
When you have urgent health concerns and an in-person visit is not convenient, Telehealth can be an effective alternative to face-to-face visits. You can have brief real-time video visits with a doctor or therapist using your computer, smartphone or tablet for a range of issues. With Telehealth care, doctors or therapists can review patient history, answer questions, and diagnose, treat, and even prescribe medication at their discretion.