Blue Cross MA Message Wire
The Blue Cross MA Message Wire is a new communication channel offered by Blue Cross Blue Shield of Massachusetts. By using simple text messages to engage members, the Message Wire connects them to relevant content through a secure web-based channel. This new resource helps members better understand their plans, improve health, and maximize the value of their benefits. Learn more about the benefits.
For tools to promote to your employees, visit the Marketing Materials section under Forms & Documents.
Members can call the Nurse Care Line toll-free, anytime, at 1-888-247-BLUE (2583) to discuss their health concerns with a nurse and get help determining whether their condition requires a trip to the emergency room or can be cared for at home.
Members with questions about their plan should call Member Service at the number on the front of their ID card.