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    • Welcome to Blue Cross Blue Shield of Massachusetts!
    • Employer Portal
    • Plans and Products
      • Medical Plans
        • Plan Types
          • HMO
          • PPO
          • BlueFit
          • POS
          • Medicare Options
          • Indemnity Plans
          • Open Access
        • Plan Features
          • Blue Select
          • Consumer Directed Health Plans
          • Healthy Actions
          • Tiered Network / Blue Options
          • Pharmacy Benefit Features
      • Dental Blue®
        • Plans and Networks
        • Dental Total Health
        • Accumulated Maximum Rollover Benefit
        • Dental Blue Voluntary Community Rated
      • Municipal Blue
        • Why Choose Blue
        • Products
        • Lowering Costs
      • Pharmacy Coverage
      • Vision Coverage
      • Life, Disability & Specialty Insurance
    • Manage Your Account
      • Enrollment
      • Online Billing
      • BlueInsights
      • Employer Engagement Tools
    • Forms & Documents
      • Administrative Forms
      • Marketing Materials
      • Medical Policies
    • Member Tools & Resources
      • Cost Management Tools
      • Plan Management Resources
      • Health Management Resources
      • Flu Information and Resources
      • Provider Selection Tools
      • Support Tools
      • Value Added Programs
    • What's New
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  • Plans and Products
    • Medical Plans
      • Plan Types
        • HMO
        • PPO
        • BlueFit
        • POS
        • Medicare Options
        • Indemnity Plans
        • Open Access
      • Plan Features
        • Blue Select
        • Consumer Directed Health Plans
        • Healthy Actions
        • Tiered Network / Blue Options
        • Pharmacy Benefit Features
    • Dental Blue®
      • Plans and Networks
      • Dental Total Health
      • Accumulated Maximum Rollover Benefit
      • Dental Blue Voluntary Community Rated
    • Municipal Blue
      • Why Choose Blue
      • Products
      • Lowering Costs
    • Pharmacy Coverage
    • Vision Coverage
    • Life, Disability & Specialty Insurance
  • Manage Your Account
    • Enrollment
    • Online Billing
    • BlueInsights
    • Employer Engagement Tools
  • Forms & Documents
    • Administrative Forms
    • Marketing Materials
    • Medical Policies
  • Member Tools & Resources
    • Cost Management Tools
    • Plan Management Resources
    • Health Management Resources
    • Flu Information and Resources
    • Provider Selection Tools
    • Support Tools
    • Value Added Programs
  • What's New
    • Plan Updates
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    • Employer Newsletter - IAI
      • Archives
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Member Tools & Resources

Plan Management Resources

MyBlue

At MyBlue, members can create an account and log in to manage most aspects of their plan online, including:

  • Reviewing benefits
  • Checking claims & deductible/co-insurance status
  • Checking the status of referrals (if applicable)
  • Updating personal information, such as mailing address and telephone number

Medication Lookup

Our Medication Lookup tool lets members easily learn more about the coverage we offer for prescription medications, including those with additional requirements like Prior Authorization. They can search anytime, anywhere using the web or their mobile device.

Pharmacy Locator

Our pharmacy network offers members access to over 65,000 pharmacies nationwide, including thousands of independent pharmacies and most major chains. Members can find an in-network pharmacy using our Pharmacy Locator tool.

Plan Education Center

This online resource gives members quick access to information and tools to help them effectively select and make the most of their health and dental plans. This site also includes interactive plan education tools, provider search support and other information.

Medical Policies

Our medical policies are designed for informational purposes only and are not an authorization, an explanation of benefits, or a contract. Receipt of benefits is subject to satisfaction of all terms and conditions of the coverage. Medical technology is constantly changing, and we reserve the right to review and update our policies periodically.

Blue Cross Blue Shield of Massachusetts

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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ® ´, ® ´ ´, SM, TM Registered, Service, and Trade Marks are the property of their respective owners. ©   Blue Cross and Blue Shield of Massachusetts, Inc., or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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Nondiscrimination & Translations Resources
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ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-200-4255 (TTY: 711 ).

ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID chamar  1-800-200-4255 (TTY: 711 ).

ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement. Appelez le Service adhérents au numéro indiqué sur votre carte d’assuré appel 1-800-200-4255  (TTY : 711 ).

注意:如果您讲中文,我们可向您免费提供语言协助服务。请拨打您 ID  卡上的号码联系会员服务部 通话 1-800-200-4255(TTY  号码:711 )。

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-200-4255 TTY: 711 ).

LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-200-4255 (TTY: 711 ).

ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов  1-800-200-4255 (телетайп: 711 ).

ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ  1-800-200-4255 (TTY: 711) ។

ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata  1-800-200-4255 (TTY: 711 ).

참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-200-4255 (TTY : 711)로 회원 서비스에 연락하십시오.

ΠΡΟΣΟΧΗ: Εάν μιλάτε Ελληνικά, διατίθενται για σας υπηρεσίες γλωσσικής βοήθειας, δωρεάν. Καλέστε την Υπηρεσία Εξυπηρέτησης Μελών στον αριθμό της κάρτας μέλους σας (ID Card) κλήση 1-800-200-4255 (TTY: 711 ).

UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-200-4255 (TTY: 711 ).

ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-200-4255 ( टी .टी .वा ई.: 711).

ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-200-4255 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-200-4255 (TTY: 711 ).

お知らせ:日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-200-4255(TTY: 711 )。

ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-200-4255 (TTY: 711 ).

ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-800-200-4255 (TTY: 711).

ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-200-4255 (TTY: 711).

BAA !KOHWIINDZIN DOO&G&: Din4 k’ehj7 y1n7[t’i’go saad bee y1t’i’ 47 t’11j77k’e bee n7k1’a’doowo[go 47 n1’ahoot’i’. D77 bee an7tah7g7 ninaaltsoos bine’d44’ n0omba bik1’7g7ij8’ b44sh bee hod77lnih call 1-800-200-4255 (TTY: 711).