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    • Welcome to Blue Cross Blue Shield of Massachusetts!
    • Employer Portal
    • Plans and Products
      • Medical Plans
        • Plan Types
          • HMO
          • PPO
          • BlueFit
          • POS
          • Medicare Options
          • Indemnity Plans
          • Open Access
        • Plan Features
          • Blue Select
          • Consumer Directed Health Plans
          • Healthy Actions
          • Tiered Network / Blue Options
          • Pharmacy Benefit Features
      • Dental Blue®
        • Plans and Networks
        • Dental Total Health
        • Accumulated Maximum Rollover Benefit
        • Dental Blue Voluntary Community Rated
      • Municipal Blue
        • Why Choose Blue
        • Products
        • Lowering Costs
      • Pharmacy Coverage
      • Vision Coverage
      • Life, Disability & Specialty Insurance
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        • Consumer Directed Health Plans
        • Healthy Actions
        • Tiered Network / Blue Options
        • Pharmacy Benefit Features
    • Dental Blue®
      • Plans and Networks
      • Dental Total Health
      • Accumulated Maximum Rollover Benefit
      • Dental Blue Voluntary Community Rated
    • Municipal Blue
      • Why Choose Blue
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      • Lowering Costs
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Manage Your Account

Enrollment

Online Billing | BlueInsights

Small Group Initial Enrollment

For small group prospects (50 and under), we are offering access to BlueQuote, an efficient self-service tool for initial enrollment, for employers and their employees.

After initial enrollment, established clients should use BluesEnroll. We recommend that you sign up for BluesEnroll below in order to gain access to valuable tools for enrollment management.

Below, you will find a library of helpful material where you can learn more about BlueQuote:

Employer User Guide

Employee User Guide

For additional help, contact your broker or account executive


Acceptable Enrollment Formats for New Business One Time Files

When submitting new business enrollment files, it’s important to submit them in the required format to populate your data. This ensures an accurate enrollment experience and avoids delays. Please use this template:

New Business Enrollment Template with PSA

New Business Enrollment Template Instructions

Please note that we are unable to manipulate or alter any data that has been submitted (e.g. adding group numbers, PCP info, PSA info, etc.). This is consistent with industry standards and complies with the rules and regulations of Blue Cross Blue Shield Enrollment and Auditing Guidelines.

As always, if you have questions, your Implementation Specialist will be happy to assist you.


BluesEnroll

This tool is available to accounts that offer Blue Cross Blue Shield of Massachusetts products and don’t submit electronic files. Use it for easy access to employee enrollment, eligibility management, and detailed reporting. Online resources, such as training tools and tips, are also available on the tool.

 BluesEnroll Installation Form.

If you have questions, email us at blue.enroll@bcbsma.com.

 Educational Resource

BluesEnroll Account Setup and Authorization

BluesEnroll Fact Sheet

BluesEnroll FAQ Page

BluesEnroll Training

BluesEnroll Third Party Authorization Form

Enroll a Newly-Eligible Employee

Enroll an Employee in a HSA Through HealthEquity

Enroll an Employee in an FSA in Addition to their Medical Plan

Enroll an Employee in an FSA Without a Medical Plan

Terminate an Employee on Your Plan

Cancel an Employee on Your Plan

Cancel Only One Member of an Employee's Family on Your Plan

New for PSA Accounts - PSA Workflow

Create a Benefit Detail Report


Electronic Self-Service tool

Accounts who offer Blue Cross Blue Shield of Massachusetts products, submit Electronic Enrollment, and have transitioned to our new technology platform will be able to gain access to this new and improved tool. With an updated user interface and improved user experience, this tool is used in tandem with your electronic files.

With Electronic Self-Service tool, you can:

  • Perform access-to-care updates
  • View and update existing membership (all changes will be required to be added to your electronic files to ensure memberships data is in sync)
  • Benefit from the online training and FAQ

Get Started with Electronic Self-Service tool

To register, contact your Sales Consultant or work with your Electronic Enrollment Specialist. They can also answer any questions you may have.

 Downloads:

Electronic Self-Service Training

Electronic Self-Service Fact Sheet

Electronic Self-Service FAQ

Electronic Self-Service Quick Tips

Electronic Self-Service Registration Form

Electronic Self-Service Third Party Authorization Form

 

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Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. ® Registered Marks of the Blue Cross and Blue Shield Association. ® ´, ® ´ ´, SM, TM Registered, Service, and Trade Marks are the property of their respective owners. ©   Blue Cross and Blue Shield of Massachusetts, Inc., or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc.

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ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación llamada 1-800-200-4255 (TTY: 711 ).

ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID chamar  1-800-200-4255 (TTY: 711 ).

ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement. Appelez le Service adhérents au numéro indiqué sur votre carte d’assuré appel 1-800-200-4255  (TTY : 711 ).

注意:如果您讲中文,我们可向您免费提供语言协助服务。请拨打您 ID  卡上的号码联系会员服务部 通话 1-800-200-4255(TTY  号码:711 )。

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans nan lang disponib pou ou gratis. Rele nimewo Sèvis Manm nan ki sou kat Idantitifkasyon w lan (Sèvis pou Malantandan Rele 1-800-200-4255 TTY: 711 ).

LƯU .: Nếu quý vị n.i Tiếng Việt, c.c dịch vụ hỗ trợ ng.n ngữ được cung cấp cho quý vị miễn ph.. Gọi cho Dịch vụ Hội vi.n theo số tr.n thẻ ID của quý vị Cuộc gọi 1-800-200-4255 (TTY: 711 ).

ВНИМАНИЕ: если Вы говорите по-русски, Вы можете воспользоваться бесплатными услугами переводчика. Позвоните в отдел обслуживания клиентов по номеру, указанному в Вашей идентификационной карте вызов  1-800-200-4255 (телетайп: 711 ).

ការជូនដំណឹង៖ ប្រសិនប. ើអ្នកនិយាយភាសា ខ្មែរ សេ  វាជំនួយភាសាឥតគិតថ្លៃ គឺអាចរកបានសម្  រាប ់អ្នក។ សូមទូរស័ព្ទទ ៅផ ្នែ កសេ  វាសមា  ជិកតាមល េខន  ៅល.  ើប ័ណ្ណ សម្  គាល ់ខ្លួ ខ្លួ នរប ស់អ្នក ហៅ  1-800-200-4255 (TTY: 711) ។

ATTENZIONE: se parlate italiano, sono disponibili per voi servizi gratuiti di assistenza linguistica. Chiamate il Servizio per i membri al numero riportato sulla vostra scheda identificativa chiamata  1-800-200-4255 (TTY: 711 ).

참고 : 한국어를 사용하는 경우 언어 지원 서비스를 무료로 사용할 수 있습니다. 신분증에있는 전화 번호 1-800-200-4255 (TTY : 711)로 회원 서비스에 연락하십시오.

ΠΡΟΣΟΧΗ: Εάν μιλάτε Ελληνικά, διατίθενται για σας υπηρεσίες γλωσσικής βοήθειας, δωρεάν. Καλέστε την Υπηρεσία Εξυπηρέτησης Μελών στον αριθμό της κάρτας μέλους σας (ID Card) κλήση 1-800-200-4255 (TTY: 711 ).

UWAGA: Osoby posługujące się językiem polskim mogą bezpłatnie skorzystać z pomocy językowej. Należy zadzwonić do Działu obsługi ubezpieczonych pod numer podany na identyfikatorze zadzwoń 1-800-200-4255 (TTY: 711 ).

ध्यान दें: य दि  आप ह िन् दी बोलते ह ैं, तो भा षा  सहाय  ता  सेवा एँ, आप के लि ए नि :शुल्क  उपलब्ध ह ैं। सदस्य  सेवा ओं को आपके आई.डी. कार  ्ड पर दि ए गए नंबर पर कॉल करें  कॉल 1-800-200-4255 ( टी .टी .वा ई.: 711).

ધ્યાન આપો:  જો તમે ગુજરા તી બોલતા  હો, તો તમને ભા ષા કીય  સહાય  તા  સેવા ઓ વિ ના  મૂલ્યે  ઉપલબ્ધ છે. તમા રા  આઈડી કાર  ્ડ પર આપેલા  નંબર પર Member Service  ને કૉલ કરો કૉલ કરો 1-800-200-4255 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng wikang Tagalog, mayroon kang magagamit na mga libreng serbisyo para sa tulong sa wika. Tawagan ang Mga Serbisyo sa Miyembro sa numerong nasa iyong ID Card tumawag 1-800-200-4255 (TTY: 711 ).

お知らせ:日本語をお話しになる方は無料の言語アシスタンスサービスをご利用いただけます。ID カードに記載の電話番号を使用してメンバーサービスまでお電話ください 呼び出す 1-800-200-4255(TTY: 711 )。

ACHTUNG: Wenn Sie Deutsche sprechen, steht Ihnen kostenlos fremdsprachliche Unterstützung zur Verfügung. Rufen Sie den Mitgliederdienst unter der Nummer auf Ihrer ID-Karte an Anrufen 1-800-200-4255 (TTY: 711 ).

ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call 1-800-200-4255 (TTY: 711).

ຂໍ້ຄວນໃສ່ໃຈ: ຖ້າເຈົ້າເວົ້າພາສາລາວໄດ້, ມີການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ. ໂທ ຫາ ຝ່າຍບໍລິການສະ ມາ ຊິກທີ່ໝາຍເລກໂທລະສັບຢູ່ໃນບັດຂອງທ່ານ ໂທ 1-800-200-4255 (TTY: 711).

BAA !KOHWIINDZIN DOO&G&: Din4 k’ehj7 y1n7[t’i’go saad bee y1t’i’ 47 t’11j77k’e bee n7k1’a’doowo[go 47 n1’ahoot’i’. D77 bee an7tah7g7 ninaaltsoos bine’d44’ n0omba bik1’7g7ij8’ b44sh bee hod77lnih call 1-800-200-4255 (TTY: 711).